Get the most out of your Discovery Call

What is a Discovery Meeting?

A Discovery Meeting is an investigative conversation that is our first step in comprehending and defining the project requirements and objectives. This conversation provides the potential client with an opportunity to present their project or product, its current stage, existing solutions, and any challenges they are facing.

This meeting is conducted by Delivery Managers, who employ a set of questions to fully understand the client's business landscape and propose suitable solutions.

This is step 1 of our 4 step scaling system.

• Clients present their current state and explain in general, how they work.
• We learn about the software stack, team size and about project management processes.
• We listen to clients goals and far seeing visions of the future, and how we can help reach them

The process begins when our Sales team shares the information with the Delivery Department. A dedicated Delivery Manager then steps in, introducing themselves to the client and outlines the agenda for the upcoming meeting. This Delivery Manager will serve as the client's key account manager, being their primary contact throughout our partnership.

We provide our clients with a list of topics we plan to discuss before the meeting, allowing them to prepare their answers beforehand. This ensures we focus on the most essential elements, detailing what is crucial for both parties. The questions are divided into categories:

• General business information
• Technical stack of the application
• Infrastructure setup
• IT development processes
• Recruitment
• Business or technical challenges

We understand that information security is crucial for our clients, hence we are open to signing an NDA (Non-Disclosure Agreement) before the meeting. At any point, but not later than before we start working together, we can also sign an MSA (Master Service Agreement). Clients must also sign an SOW (Statement of Work) when they decide to work with us. We will provide all the drafts for our clients to review and comment on. And if they need clarification on what these are, we'll explain everything before or at the meeting.

We will also inform them about the additional team member joining the discussion to take notes. This will help us select suitable candidates and provide them with information about the product and project.

When the presented person matches their expectations, we arrange an introductory call also to assess the cultural fit.

Once everything goes according to plan, we will sign the appropriate documents, start cooperation, and set team goals for the next 2-3 months. After this time, we verify the actual state of affairs with the arrangements and make improvements if needed.

Knowing how important face-to-face meetings are, if possible, we will organize a business trip to the client's office in the first 2 weeks of cooperation for the team to get to know and integrate with each other personally.